51.Sending and receiving parcelDo you want to send a parcel to another European country? Were you due to receive a parcel from a European seller but it never arrived?
52.How to send parcels successfully from FranceOrganise parcel delivery in Europe with peace of mind: our tips for avoiding delays, losses and unexpected costs with online platforms.
53.Identity fraudDid you receive a phone call from your bank? Beware! This could be a fraudster attempting to extract money from your bank account without your knowledge.
54.Protection of your personal dataOnline purchases, subscriptions to loyalty cards, responding to a sales offer or a survey… Are you sure that your data is always protected? All the information on the GDPR and the protection of your…
55.Dropshipping: our advice before purchasing"Dropshipping" is the online sale of products of which they have no stock, which will be sent directly by the manufacturer to the consumer. Although this practice is legal in France, it often holds…
56.Missed callsYou missed a call or an SMS from an unknown number, and so you decide to contact it back.
58.Winter tyres in EuropeIf you are crossing the border on a daily basis or planning a trip to Europe during the winter, you should find out if winter tyres are compulsory in the country that you are visiting.
59.Digital Euro projectThe European Central Bank initiated the preparatory phase for their new digital euro project, whose goal is to create a digital currency common to the entire Eurozone. How would digital euro payments…
60.Media Media enquiry If you wish to know more about ECC France and the work we do, or want us to comment on a relevant consumer issue, please contact us. Our press office is available for any…